Privacy Policy

Information We Collect

We collect various types of information in connection with the services we provide. This includes:

• Information You Provide to Us: This is information you voluntarily give us when you interact with our services. This may include your name, contact details, payment information when making a purchase, information about your art interests or collection when seeking consulting or valuation services, details provided when scheduling an appointment or registering for a workshop, and any other information you choose to share with us.
• Information Collected Automatically: When you access our site, we may automatically collect certain information about your device and usage. This can include your IP address, browser type, operating system, referral source, pages viewed, duration of visit, and similar technical and usage data. This information helps us understand how users interact with our site and improve our services.
• Information from Other Sources: We may receive information about you from third parties if you have authorized them to share your information or if it is publicly available data.

How We Use Your Information

We use the information we collect for various purposes related to providing and improving our services, including:

• Providing, operating, and maintaining our services, including art exhibitions, sales, consulting, valuation, framing advice, artist representation, private viewings, and workshops.
• Processing transactions and fulfilling orders for art purchases or services.
• Communicating with you, including responding to your inquiries, sending service updates, and providing information about upcoming events or services that may interest you, in accordance with your preferences and applicable law.
• Managing your appointments, registrations, and consultations.
• Personalizing your experience on our site and tailoring our service offerings.
• Improving our site, services, and operations.
• Detecting and preventing fraud and other illegal activities.
• Complying with legal obligations and enforcing our terms and policies.

Legal Basis for Processing

We process your personal information based on several legal grounds:

• Performance of a Contract: We process your information when it is necessary to perform a contract with you or to take steps at your request before entering into a contract (e.g., processing your purchase, providing consulting services, managing your registration).
• Legitimate Interests: We may process your information for our legitimate business interests, provided these interests are not overridden by your data protection rights. This includes improving our services, marketing (where permissible), and ensuring the security of our site.
• Compliance with Legal Obligations: We process your information when necessary to comply with applicable laws and regulations.
• Consent: Where required by law, we process your information based on your explicit consent, which you can withdraw at any time.

Sharing Your Information

We do not sell your personal information. We may share your information with third parties in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our site and providing our services (e.g., payment processors, shipping companies, IT support). These service providers are contractually bound to protect your information and use it only for the purposes for which they were engaged.
• Legal Requirements: We may disclose your information if required to do so by law, in response to a valid legal process (e.g., court order, subpoena), or to protect the rights, property, or safety of Gekkou Gallery, our users, or others.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Data Protection Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you.
• The right to request the rectification of inaccurate or incomplete personal information.
• The right to request the erasure of your personal information under certain conditions.
• The right to request the restriction of processing of your personal information under certain conditions.
• The right to object to the processing of your personal information under certain conditions.
• The right to data portability, allowing you to receive your personal information in a structured, commonly used, and machine-readable format.
• The right to withdraw consent at any time where we rely on your consent to process your personal information.

To exercise any of these rights, please contact us using the details provided below.

Cookies

Our site uses cookies and similar tracking technologies to improve your user experience and analyze site usage. You can manage your cookie preferences through your browser settings.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

Contact Information

If you have any questions about this Privacy Policy or our data practices, you may contact us by mail at:

Gekkou Gallery
14-2 Gion-cho Minamigawa, 3rd Floor
Kyoto, Kyoto Prefecture, 605-0074
Japan

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.